Privacy Policy

Spill Kits Direct Pty Ltdis bound by the Australian Privacy Principles (APPs) contained in the Commonwealth Privacy Act 1988 (subject to any exemptions that apply to us under that act).  We may, from time to time, review and update this Privacy Policy, including taking account of new or amended laws, new technology and/or changes to our operations.  In this section “we”, “us” and “our” refers to Spill Kits Direct Pty Ltd.

What Information We Collect

The only personal information we collect about you is what you tell us about yourself when you fill in a form, send us an email or speak to one of our representatives.  This information may include your name, email address, billing and delivery addresses and contact phone numbers.  We use your personal information to provide you with products or services you requested.

How We Use Your Information

We collect your personal contact details to:

• Respond to requests or queries you raise
• Provide you with the products or services you requested
• Measure and monitor the performance of our website
• Estimate interest in our products and services
• Monitor our website for violations of the terms of use or any applicable laws by visitors

How We DiscloseThe Information We Collect

We do not disclose personal information to third parties unless:

• You have given us consent
• As required or authorised by or under any law
• Processing payments including credit card transaction

We use technology to collect information about traffic through our website, however, we cannot identify you from that information.

We use the information gathered to make the site more user-friendly and improve the service we provide.

Cookies

Cookies are electronic tokens containing small amounts of information that are passed between a web browser and a server.  They are used to maintain session states between pages or to retain information between visits if you return to the website at a later time.

We use cookies to correlate passive activity tracking data as well as to authenticate supply of information, such as enquiries, to minimise malicious or spam traffic.

You may turn off cookies in your browser, however, this may result in a reduction of available functionality on our site.

Information Management and Security

We will take all reasonable steps to ensure that the personal information we hold is not lost, misused, or inadvertently provided to unauthorised third parties, including by means of firewalls, password locking, truncation of credit card data, encryption of data in transit and secured servers.

No data transmission over the Internet can be guaranteed to be 100 percent secure.  You provide information to us via the internet at your own risk.  We cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not wholly within our control.

You must ensure the security and confidentiality of any username and/or password used by yourself to access this website.  You agree that you will be held responsible for all activities, which occur under your username and password (including but not limited to publication of illegal or defamatory material or any other unlawful activity, or unauthorised charging of your credit card).

We are not responsible for the privacy or security practices of any third party and that the collection and use of your information by third parties may be subject to separate privacy and security policies.

If you suspect any misuse or loss of, unauthorised access to, your personal information, please contact us immediately.

Updating Your Information

Spill Kits Direct is committed to and takes reasonable steps to maintain accurate, timely, relevant, complete and appropriate information about our customers. It is important that you advise us when your personal information changes, otherwise we may be unable to continue to provide our full service to you. 

You have a right (excluding exceptions outlined in the Privacy Act) to seek access to and update or correct the personal information we hold about you.  Verification of identity is required with any request to access or update personal information so we can ensure your personal information is disclosed only to you.

How to Contact Us

Enquiries are to be made by completing and emailing the form under the “Contact Us” tab on our website.